← Vox Virtual Solutions

About us

Harold Roncallo

Harold Roncallo

Founder, Vox Virtual Solutions

Vox Virtual Solutions was founded on a simple observation: across South Florida, field workers — contractors, plumbers, electricians, AC techs — were losing customers they never knew about. When you’re on a roof or under a sink, you can’t pick up — and staring at a full voicemail box, there was no way to tell which missed calls actually mattered.

With years of experience in artificial intelligence and process improvement, I built Vox to solve that problem properly. This isn't a generic app you download and configure yourself — it's a fully managed, turnkey solution. Your virtual agent is customized to your business: your services, your pricing, how you want calls handled, even the voice your customers hear. And we do all the work for you.

The result: every call answered, in English or Spanish — and every call flagged by priority. Every summary reaches you by text and email, so you call back the right calls first. No complicated systems. No changing your number. You’ll always know which calls deserve your attention.