Frequently asked questions

When you can't pick up, your calls forward to your Vox agent. It answers in English or Spanish, captures the caller's details, and sends you a clear summary by text and email — usually within a minute.

Yes. Nothing changes for your customers — they keep calling the same number. Calls only forward to your Vox agent when you don't pick up.

Perfect — answer whenever you can. The agent only catches the calls you miss.

The caller's name and number, what they need, the key details, and the best time to call back — by text and email, in English or Spanish.

Usually within a minute of the call ending — by text and email.

English and Spanish. You choose the preferred language — and the voice — when you sign up.

Yes — the agent introduces itself as your virtual agent. Callers care that someone helpful picked up, not who it was.

It captures everything and flags it in your summary so you can follow up personally. It never guesses or makes promises on your behalf.

Yes. The agent announces the recording at the start of every call.

$99 a month, no setup fee. New clients start with a 30-day pilot at $0 — your exact rate and pilot end date are written in your service agreement before launch.

Yes. Cancel anytime — the service runs through the end of the paid month.

Fill out the intake form on our homepage. We handle the setup for you — it's a turnkey solution.